Prize Pick Up Info

JACK 102.3 (CHST FM)
Address: 800 York Street, London ON
Phone: (519)-690-0102
Our office is currently closed for prize pick up.


  • You will be required to correctly answer a skill-testing question in order to claim your prize.
  • If claiming your prize in person you must provide photo ID (driver’s license or government issued ID) with the address on the ID matching the address on your prize release form before prizes will be released.
  • You have 30 days from the day you won to claim your prize.
    Prizes will not be released after the 30 days has passed and no substitutions will be made. Please also be advised that some prizes may have time restrictions and/or expiry dates (e.g. concert tickets and event tickets) and it is your responsibility to claim the prize before the expiry/event date. Prizes not claimed before the expiry date will be considered forfeited and no substitutions will be made.
  • All prizes are non-transferable, non-refundable, have no cash value and no substitutions will be made. Prizes are not to be re-sold.
  • If your prize is tickets to a concert or event that is cancelled, you will not receive a replacement prize.

How often can you win prizes from JACK 102.3?

– For call in to win contests (Morning Show giveaways) you and everyone in your household can only WIN once every 30 days

For further information and inquiries on our prize pickup policies, please contact