Frequently Asked Questions

When & where can I pick up my prize?

You can claim your prize at JACK FM, 1 Communications Road, London between the hours of 9am-5pm Monday-Friday.

How long do I have to wait before I can enter one of your contests again?

There is no longer a must wait 30 days rule for Exclusive JACKaholics Club prizes or ONLINE contests at So… if you are not entering all JACK’s contests because you really want to win a specific contest/prize – you now don’t have to choose! Enter them all.. you just might win them all!
NOT A JACKaholic? Sign up now!
For call in to win contests (Jackpot Radio, Morning Show giveaways) you and everyone in your household can WIN every 30 days. You and everyone in your household can only WIN money with JACK’s Big Bag of Cash ONCE per contest period.

What is JACK’s address and phone number?

102.3 JACK FM London
1 Communications Rd.
London, Ontario Canada
N6J 4Z1
OFFICE:  519-690-0102
STUDIO/CONTESTS:  519-690-1023